Quintum has anlaog and digital systems. The Analog gateweys don't have IVR built-in
it. They load IVR scripts from some TFTP server. Configure the IVR prompt server as follows:
Create a root directory for the IVR voice files (i.e., c:\quintum\ivr)
Create a sub-directory for each supported language and use the following
naming conventions:
For English, use the filename c:\quintum\ivr\English.
For persian, use the filename c:\quintum\ivr\Persian.
For mandarin, use the filename c:\quintum\ivr\Mandarin
.... and so on.
Record all voice prompts and store under c:\quintum\ivr\English.
Launch the TFTP server and configure the home directory to be the same as
in Step.1.
Run the TFTP Server
Now voice prompts would be ready to be played back by quintum after quintum's
configuration to load ivr prompts configured above.
Following is the quintum IVR configuration commands:
Quintum:unit1> config ivr
config ivr# fileserverip xx.xx.xx.xx
config ivr# loadlanguages 0
where xx.xx.xx.xx is the IP address of TFTP Server.
Submit to save above configurations.
Return Code(s) from Radius Server are replied to an Access-Request or Authentication/Authorization
request. The Gateway plays IVR message associated with this return code to end-user
who requested for authentication/authorization request.
Advanced Radius works well with AdvancedVoIP billing (http://www.AdvancedVoIP.com)
for this purpose.
For more help about quintum IVR, visit http://www.quintum.com.
* Above configuration examples are for Analog and Digital
Quintum only, Tenor CMS has built-in IVR. |